Privacy Policy

Effective Date: 02/07/2025

1. We collect the following types of personal information when you interact with our website, mobile application, or services:

Name, email address, phone number, and mailing address
Account login details, including usernames and passwords
Payment information (if applicable)
Information related to your service inquiries and transactions
Device and browser information, including IP address and cookies
Any other details you provide when contacting us

2. We use the collected information for the following purposes:

To provide, operate, and improve our services
To communicate with you about inquiries, transactions, and customer support
To send service-related updates, including appointment reminders and confirmations
To personalize and enhance user experience
To comply with legal obligations and prevent fraud

3. We do not sell or share your personal information with third parties for their marketing purposes. However, we may share personal information in the following situations:

With service providers who help operate our business (e.g., payment processors, IT support, analytics providers) under strict confidentiality agreements
When required by law, legal process, or to protect our rights
In the event of a business transfer, merger, or acquisition

4. Your SMS consent is not shared with third parties for marketing purposes. We only use your phone number for service-related communications, such as appointment reminders and necessary account updates.
5. Our privacy policy is accessible through the following:

A link provided near consent language on web forms
The footer of every page on our website
Within our mobile application

For any questions or concerns about this Privacy Policy, please contact us at info@freshexteriors.com.