The Fresh Club · Fresh Plans
The Gold Standard of Property Care
A Fresh Plan puts every surface outside your home on a set schedule, cared for by the same technician, documented in your portal, and billed only after each visit is done. Members of The Fresh Club never have to think about their exterior again.
Already a customer? Your last job can become your first plan visit.
5-Star Rated
On Google, Thumbtack, and Angi
Thousands of Homes
Served across the Seattle area
Licensed, Bonded, Insured
All uniformed W-2 technicians
Quality Guarantee
If it isn't right, we come back
24
Month price lock
Your First-Job Rates, Locked for Two Years
Choosing a long-term partner for your property should be an easy decision. With a Fresh Plan, you keep the rates from your original job with us for the next 24 months. After that, rates adjust in line with the Consumer Price Index (CPI), so there are never any surprise increases.
Why a Fresh Plan
Consistency, Quality, and Transparency
Three things every Fresh Plan is built on, and the reason most of our customers never go back to booking one job at a time.
01
Consistency
The most common, and most unnecessary, cost of caring for a property is the managing. Every year, homeowners spend hours finding, vetting, and scheduling a new contractor for the same work they had done 12 months earlier.
A Fresh Plan ends that. Your visits are scheduled ahead, the same technician knows your property, and the work follows the same checklist every time.
02
Quality
Every surface gets the method it calls for, with top-tier equipment and uniformed W-2 technicians who are fully licensed, bonded, and insured.
Our technicians are rewarded for keeping customers, not for upselling them. We're never in a rush to sign you up for something you don't want or need.
03
Transparency
You see what we see: before-and-after photos and a walkthrough video from every visit, all in your portal. You're charged only once the job is complete. No subscriptions, no ambiguity about what you get.
And like any service business, we sometimes make mistakes. Our callback rate is under 2%, and when it happens, we come back and make it right under our quality guarantee.
How it works
Four Steps, Then Nothing to Manage
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1
Start With One Visit
Book a first job. Your Fresh Plan rates are set from it, and you can convert to a plan as soon as it's done.
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2
Choose What's Included
Pick your surfaces and how often. We recommend a cadence based on your property, your trees, and Seattle's seasons.
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3
We Show Up and Handle It
You get a reminder before each service month and a text when your technician is on the way. No one needs to be home.
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4
Everything on Autopilot
Photos, video, and a summary land in your portal. You're billed only after the work is done.
Fresh Club benefits
What Comes With Membership
Every Fresh Plan customer is a member of The Fresh Club. Here's what that includes.
24-Month Price Lock
The rates from your first job, held for two years.
Priority Scheduling
First pick of dates, year-round, including the spring and fall rush.
Annual Fresh Report
A yearly record of everything done at each of your properties, in one place.
Your Dedicated Technician
In addition to your property notes, a specific technician is dedicated to serving you and maintaining your property, with its various nuances.
Property Walkthrough Videos
During each visit, your technician records a walkthrough of your selected areas against our inspection checklist, with a written summary.
Fresh Points
Earn points for every dollar spent, redeemable towards future services.
Same-Day Additions
Notice something else that needs attention? Add it to the visit and your technician will handle it the same day.
On-Site Drop-Ins
Own more than one property? We'll stop by and check on the ones you can't get to.
24/7 Portal Access
Quotes, invoices, photos, videos, and service history, whenever you want them. Your online "control room" for exterior cleaning and maintenance.
Plan terms
How Pricing Works, in Plain Language
No fine print to decode. Here's everything that affects what you pay.
Discounted Per-Unit Rates
Your Fresh Plan sets a rate per unit for each service you choose, discounted from our standard one-time rate. Those rates are locked for 24 months, then adjust in line with the Consumer Price Index.
There's no subscription fee. You're charged per visit, and only once the job is complete.
The Three-Visit Commitment
Plan savings are earned over your first three completed visits at a property. If a plan is canceled before then, a true-up applies: you pay the difference between your plan rate and the standard rate for visits already completed.
The 15th-of-the-Month Rule
To skip a service, reschedule, or cancel your plan, let us know by the 15th of the month before your scheduled service month. This gives us time to plan routes and hold your technician's time.
Your preferences
Scheduled Around You
Tell us what works for you: preferred days, access notes, and line-item requests. We aim to fit your schedule. We can't guarantee specific days of the week, but you'll always get your arrival window ahead of time.
We improve our system on an ongoing basis, with the goal of giving you more control over scheduling, line-item preferences, and more.
Moving?
What If I Sell My Home?
Don't worry about it. For residential properties, our system tracks property transfers and updates your plan automatically, so we never service, or charge you for, a home that now belongs to someone else.
It's one more way we take property care off your mind.
Questions
Fresh Plan FAQ
Is a Fresh Plan a subscription?+
No. There's no monthly fee. You're billed per visit, at your plan rates, only after the work is complete.
Do I need to be home?+
No. Add any access notes in your portal. Photos, a walkthrough video, and a summary will be there when the visit is done.
How do I skip or reschedule a visit?+
Let us know by the 15th of the month before your service month, for example by March 15 for an April visit, through your portal, by text, or by phone.
What happens if I cancel before three visits?+
You pay the difference between your plan rate and our standard rate for each visit already completed. After three completed visits at a property, no true-up applies.
What happens to my rates after 24 months?+
They adjust in line with the Consumer Price Index's rate of change. No arbitrary increases.
Can I add services during a visit?+
Yes. Same-day additions let you ask your technician to handle extra items while they're on site.
I own more than one property. How does that work?+
Each property has its own Fresh Plan, all in one portal. Your Annual Fresh Report covers every property, and on-site drop-ins let us check on the ones you can't visit.
How do Fresh Points work?+
You earn 3 points for every $1 spent.
Ready to Stop Managing Your Exterior?
Start with one visit, or turn your last job into your first Fresh Plan visit. Your rates are locked from day one.